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State Bank

Citizens Bank and Trust Company of Grainger County on Your Credit Report

In short: Citizens Bank and Trust Company of Grainger County is a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator headquartered in Rutledge, Tennessee. The charter behind FDIC certificate 10317 dates to November 1, 1919 — a twentieth-century charter whose reporting practices long predate the FCRA. As of the 06/30/2026 call report, Citizens Bank and Trust Company of Grainger County held $273 million in assets and operated 5 FDIC-reported offices. As the originating lender, Citizens Bank and Trust Company of Grainger County furnishes the tradeline itself — meaning a §623 dispute reaches the party holding the underlying paperwork, and a §611 dispute runs in parallel through the bureaus. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.

Who Citizens Bank and Trust Company of Grainger County actually is

FDIC certificate#10317
Charter locationRutledge, TN
Charter established11/01/1919

Charter details above are from the FDIC BankFind public database.

What makes this creditor different

Citizens Bank and Trust Company of Grainger County carries FDIC certificate 10317, operates 5 FDIC-reported offices and reported $273 million in assets on its most recent call report in Rutledge, Tennessee.

How Citizens Bank and Trust Company of Grainger County appears on your credit report

Citizens Bank and Trust Company of Grainger County furnishes this tradeline directly rather than acquiring it, so the underlying documentation sits with the bank itself. Chartered in Tennessee and operating 5 FDIC-reported offices, Citizens Bank and Trust Company of Grainger County handles disputes against its own records. Send it in writing, be specific about which field is inaccurate, and file the §611 dispute alongside it. No outcome is promised — what happens depends on the underlying documentation.

Names it may report under

Citizens Bank and Trust Company of Grainger County

Products that commonly show up

  • ◆Deposit-linked consumer credit originated at its 5 Tennessee offices
  • ◆Mortgage and home-equity credit originated in its Tennessee market
  • ◆Small-business and commercial credit backed by a personal pledge

Grounds to dispute a Citizens Bank and Trust Company of Grainger County entry

Each of these is a reason a Citizens Bank and Trust Company of Grainger County tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.

  • ◆Counter deposit at a Citizens Bank and Trust Company of Grainger County branch in Rutledge posted after cutoff and reported late
  • ◆Paid-in-full account still reporting an outstanding balance from Citizens Bank and Trust Company of Grainger County
  • ◆Single Citizens Bank and Trust Company of Grainger County account reporting twice following a data migration
  • ◆Account balance or credit limit reported incorrectly
  • ◆Payment reported late when it was made inside the grace period
  • ◆Date of first delinquency re-aged to extend how long it can report
  • ◆Account still reporting as open after it was closed, or vice versa
  • ◆Duplicate tradeline for the same account after an internal transfer
  • ◆Account belongs to someone else with a similar name, or is the result of identity theft

Disputing an original creditor is not the same as disputing a collector

Citizens Bank and Trust Company of Grainger County is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, Citizens Bank and Trust Company of Grainger County has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.

Dispute with the bureaus — FCRA §611

File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.

Dispute with the furnisher — FCRA §623

Send Citizens Bank and Trust Company of Grainger County a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.

Citizens Bank and Trust Company of Grainger County questions, answered

Is Citizens Bank and Trust Company of Grainger County FDIC-insured, and what is its certificate number?

Yes — deposits are FDIC-insured under certificate 10317. That record lists Citizens Bank and Trust Company of Grainger County as a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator headquartered in Rutledge, TN, chartered November 1, 1919, with $273 million in assets across 5 FDIC-reported offices on the 06/30/2026 call report.

Who regulates Citizens Bank and Trust Company of Grainger County, and where do I escalate if a dispute fails?

As a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator, Citizens Bank and Trust Company of Grainger County answers primarily to that regulator. Where a §611 and a §623 dispute both come back "verified" against documentation you hold, escalate to the CFPB, and note that FCRA §§616–617 create a private right of action. You do not need to hire anyone to take either step.

How many credit-card complaints does the CFPB show against Citizens Bank and Trust Company of Grainger County?

No number is published here. When we queried the CFPB credit-card complaint data, no company key matched Citizens Bank and Trust Company of Grainger County exactly, and we will not approximate one by partial-name matching — that routinely pulls in unrelated companies with similar names. Rather than imply a count we cannot source, we leave it out. The database is public and searchable at consumerfinance.gov.

How long can a Citizens Bank and Trust Company of Grainger County charge-off stay on my credit report?

The FCRA ceiling is roughly seven years measured from the date of first delinquency on the Citizens Bank and Trust Company of Grainger County account. Charging the balance off, selling it, or transferring it to a servicer does not restart that clock. If the date of first delinquency moves forward, that is re-aging, and it is itself an FCRA violation worth disputing.

What is the difference between disputing with Citizens Bank and Trust Company of Grainger County and disputing with a collector?

Citizens Bank and Trust Company of Grainger County is the original creditor and holds the underlying file — application, statements, posting history. A collector typically receives a data file, not the original paperwork. Disputing directly with Citizens Bank and Trust Company of Grainger County under §623 puts the question to the party that can actually check it against source documents.

Does Citizens Bank and Trust Company of Grainger County report to all three credit bureaus?

There is no legal requirement to furnish to every bureau, and a bank operating 5 offices often does not. Pull all three files and compare them. With Citizens Bank and Trust Company of Grainger County, a balance that differs between bureaus usually reflects different refresh dates; an account status or date of first delinquency that differs is the real signal worth disputing.

Citizens Bank and Trust Company of Grainger County changed names or was acquired — why does my report show two accounts?

One account showing twice is a classic conversion artifact. Citizens Bank and Trust Company of Grainger County has operated since 1919, and a charter of that age has usually been through at least one core-system migration. An account may legitimately appear under a predecessor name, but the same debt must not report twice with two balances. Dispute the duplicate and name both tradelines explicitly.

Can I dispute a Citizens Bank and Trust Company of Grainger County account myself without paying anyone?

Yes. Both the §611 bureau dispute and the §623 direct dispute to Citizens Bank and Trust Company of Grainger County are free and available to you directly. No company can do anything for you that you cannot do yourself, and nobody can lawfully promise you a specific result. Anything accurate and timely stays on the report.

Where is Citizens Bank and Trust Company of Grainger County headquartered, and does that affect my dispute?

Citizens Bank and Trust Company of Grainger County is headquartered in Rutledge, Tennessee, with 5 FDIC-reported offices. Headquarters does not change your federal rights — the FCRA applies identically everywhere — but it does tell you which state banking regulator shares oversight, which matters if you escalate past the CFPB.

Other creditors on credit reports

This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by Citizens Bank and Trust Company of Grainger County; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.

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