Privacy Policy
Last updated: December 2024
1. Introduction
Crowned Credit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our credit repair services.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, mailing address, date of birth, Social Security number (for credit report access)
- Financial Information: Credit card numbers, bank account details, income information
- Credit Information: Credit reports, credit scores, account histories
- Usage Data: Browser type, IP address, pages visited, time spent on site
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our credit repair services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and promotions
- Monitor and analyze usage trends to improve our services
4. Disclosure of Your Information
We may share your information in the following situations:
- With Credit Bureaus: To dispute inaccurate information on your behalf
- With Service Providers: Third parties that help us operate our business
- For Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you give us permission to share your information
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. We use SSL encryption for data transmission and secure servers for data storage. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any linked sites.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Crowned Credit
806 Green Valley Rd, Suite 200
Greensboro, NC 27408