Five Points Bank on Your Credit Report
In short: Five Points Bank traces its charter to 1971 and appears in the FDIC's records under certificate 20488, a state-chartered commercial bank that IS a member of the Federal Reserve System, supervised by the Federal Reserve and its state regulator with its headquarters in Grand Island, NE. The most recent call report, dated 06/30/2026, puts it at $2.2 billion in total assets across 16 FDIC-reported offices. As an original creditor it is the furnisher of any tradeline it reports, so under FCRA §623 the accuracy duty sits with Five Points Bank itself rather than with a collection agency. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.
Who Five Points Bank actually is
Charter details above are from the FDIC BankFind public database.
What makes this creditor different
Five Points Bank has been in continuous operation for 55 years, chartered September 10, 1971 and carried on the FDIC's books as certificate 20488. Its 06/30/2026 call report shows 16 FDIC-reported offices and $2.2 billion in total assets, averaging roughly $140 million per office.
How Five Points Bank appears on your credit report
Five Points Bank is a community-scale lender headquartered in Grand Island, NE, with 16 FDIC-reported offices and $2.2 billion in assets, on a charter 55 years old. At this size a single account is often handled by a small team, which cuts both ways — errors are less likely to be systemic, but when one occurs there may be no automated process to catch it. A precise written dispute naming the exact field that is wrong tends to work better here than a general statement of disagreement.
Names it may report under
Products that commonly show up
- ◆Construction and lot loans that convert to permanent financing
- ◆Deposit accounts charged off to a negative balance
- ◆Auto and other secured consumer loans booked at Five Points Bank offices
Grounds to dispute a Five Points Bank entry
Each of these is a reason a Five Points Bank tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.
- ◆Paid-off Five Points Bank installment loan still showing a balance after the final payment cleared
- ◆Loan modified or deferred by Five Points Bank but still reporting the original delinquent status
- ◆Account transferred between Five Points Bank systems after a core conversion and duplicated
- ◆Account balance or credit limit reported incorrectly
- ◆Payment reported late when it was made inside the grace period
- ◆Date of first delinquency re-aged to extend how long it can report
- ◆Account still reporting as open after it was closed, or vice versa
- ◆Duplicate tradeline for the same account after an internal transfer
- ◆Account belongs to someone else with a similar name, or is the result of identity theft
Disputing an original creditor is not the same as disputing a collector
Five Points Bank is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, Five Points Bank has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.
Dispute with the bureaus — FCRA §611
File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.
Dispute with the furnisher — FCRA §623
Send Five Points Bank a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.
Five Points Bank questions, answered
Is Five Points Bank FDIC-insured, and what is its certificate number?
Yes. Five Points Bank holds FDIC certificate 20488. The FDIC record shows a charter established September 10, 1971, headquarters in Grand Island, NE, and 16 FDIC-reported offices with $2.2 billion in total assets as of the 06/30/2026 call report. It is a state-chartered commercial bank that IS a member of the Federal Reserve System, supervised by the Federal Reserve and its state regulator.
Who regulates Five Points Bank, and where do I escalate if a dispute fails?
Five Points Bank is a state-chartered bank that is a member of the Federal Reserve System, which makes the Federal Reserve its primary federal regulator alongside the NE state banking department. If disputes fail, complaints can go to the Federal Reserve, the state regulator, or the CFPB. The supervisory route differs from a national bank's, though your FCRA §611 and §623 rights are identical either way.
How old is the Five Points Bank charter, and why does that matter for my credit report?
Five Points Bank has held its charter since 1971. Banks chartered in this period generally converted to modern core-processing systems at some point, and system conversions are a recognised source of credit-reporting errors — duplicated tradelines, reset open dates, and payment histories that appear to restart. If your Five Points Bank account shows a sudden discontinuity, ask specifically whether it was migrated between systems.
How big is Five Points Bank, and what does that mean for disputing an account?
Five Points Bank reports $2.2 billion across 16 FDIC-reported offices — roughly $140 million per office. The FDIC's office figure counts all reported locations, including non-retail ones such as loan-production sites, so it should be read as a reported footprint rather than a branch count. For a dispute, the practical point is that an institution this size normally handles consumer files with identifiable staff rather than a fully automated queue.
How do I dispute a Five Points Bank account on my credit report?
You have two free routes and you can use both yourself without paying anyone. Under FCRA §611 you may dispute with Equifax, Experian and TransUnion, and under FCRA §623 you may dispute directly with Five Points Bank as the furnisher. Put it in writing, identify the account by its last four digits and open date, state specifically what is inaccurate rather than simply saying you disagree, and keep copies and proof of delivery. Whether an item changes depends entirely on what Five Points Bank can verify, and results vary from case to case.
Does NE law change anything about a Five Points Bank account?
Keep two clocks separate. The FCRA reporting window is federal and does not vary by state. Your state's statute of limitations — how long anyone can successfully sue you — is separate and independent: a debt can be too old to sue over yet still report legitimately, or drop off your report while remaining collectable. Five Points Bank being headquartered in Grand Island, NE does not make NE law automatically yours; the limitation period usually follows where you live and what the contract says. Check your own state's rule, and note that making a payment restarts that clock in many states.
How long can a Five Points Bank account stay on my credit report?
Generally up to seven years from the date of first delinquency on that Five Points Bank account — the original missed payment that was never brought current — not seven years from when it was charged off, sold, or last updated. Transferring the account to another servicer does not restart it either. If Five Points Bank or a later owner has moved that date forward, the re-aging is itself an FCRA inaccuracy and is worth disputing on its own, separately from whether you owe the balance.
Does Five Points Bank appear in the CFPB complaint database?
We do not publish a complaint figure for Five Points Bank. The CFPB database is keyed to company names that do not map cleanly onto FDIC certificate 20488, and attributing another company's complaint volume to this bank would be inaccurate. If you want to check for yourself, search the CFPB's public complaint database directly by company name. If you have an unresolved problem with this bank you can also file your own complaint there at no cost.
What is the difference between disputing with Five Points Bank and disputing with a collection agency?
Five Points Bank is the original creditor — the furnisher whose name was on the account when it was opened — while a collection agency is a third party that bought or was assigned it later. That changes your tools. Against a collector, FDCPA §809 lets you demand validation within 30 days of first contact. That right does not apply to Five Points Bank; against an original creditor your leverage is the FCRA §623 accuracy duty. Different deadlines, different evidence — so check which party is actually listed as furnishing the account before you write, because sending the wrong letter to the wrong party wastes the clock.
Other creditors on credit reports
This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by Five Points Bank; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.
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