Florence Bank on Your Credit Report
In short: Headquartered in Florence, Massachusetts, Florence Bank is a state-chartered savings institution supervised by the FDIC and its state regulator. The charter behind FDIC certificate 23293 dates to February 14, 1873. At the 06/30/2026 reporting date the bank showed $2.01 billion in total assets and 14 FDIC-reported offices. Florence Bank is the furnisher of record on accounts it originates, so both the §623 route to the bank and the §611 route through the bureaus are available to you. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.
Who Florence Bank actually is
Charter details above are from the FDIC BankFind public database.
What makes this creditor different
Florence Bank holds FDIC certificate 23293 from a charter dated February 14, 1873, running 14 FDIC-reported offices out of Florence, Massachusetts against $2.01 billion in reported assets.
How Florence Bank appears on your credit report
Florence Bank furnishes this tradeline directly rather than acquiring it, so the underlying documentation sits with the bank itself. With a Massachusetts charter and 14 FDIC-reported offices, Florence Bank adjudicates these disputes internally. Put it in writing, name the specific field you say is inaccurate, and file the §611 dispute alongside it. No outcome is promised — what happens depends on the underlying documentation.
Names it may report under
Products that commonly show up
- ◆Consumer lines of credit opened at the 14 Massachusetts banking offices of Florence Bank
- ◆Home-equity lines and residential mortgages originated near Florence
- ◆Vehicle and equipment paper financed directly through Florence Bank
Grounds to dispute a Florence Bank entry
Each of these is a reason a Florence Bank tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.
- ◆In-branch payment in Florence posted after the due date and reported 30 days late
- ◆Balance not updated to zero after Florence Bank completed the payoff
- ◆Duplicate Florence Bank tradeline created when the loan was renumbered internally
- ◆Account balance or credit limit reported incorrectly
- ◆Payment reported late when it was made inside the grace period
- ◆Date of first delinquency re-aged to extend how long it can report
- ◆Account still reporting as open after it was closed, or vice versa
- ◆Duplicate tradeline for the same account after an internal transfer
- ◆Account belongs to someone else with a similar name, or is the result of identity theft
Disputing an original creditor is not the same as disputing a collector
Florence Bank is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, Florence Bank has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.
Dispute with the bureaus — FCRA §611
File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.
Dispute with the furnisher — FCRA §623
Send Florence Bank a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.
Florence Bank questions, answered
Is Florence Bank FDIC-insured, and under what certificate?
It is insured, and certificate 23293 is the number to quote. The FDIC lists a state-chartered savings institution supervised by the FDIC and its state regulator, headquartered Florence, MA, chartered February 14, 1873, reporting $2.01 billion and 14 offices as of 06/30/2026.
Who supervises Florence Bank if a dispute goes nowhere?
Supervision sits with the FDIC and its state banking regulator. When both the §611 bureau dispute and the §623 direct dispute to Florence Bank come back "verified" and your documents say otherwise, the CFPB complaint portal is the next step, and FCRA §§616–617 preserve a private right of action. Send your written record to the Florence Bank head office in Florence, Massachusetts.
How many credit-card complaints does the CFPB show against Florence Bank?
No number is published here. When we queried the CFPB credit-card complaint data, no company key matched Florence Bank exactly, and we will not approximate one by partial-name matching — that routinely pulls in unrelated companies with similar names. Rather than imply a count we cannot source, we leave it out. The database is public and searchable at consumerfinance.gov.
How long can a Florence Bank charge-off stay on my credit report?
The seven-year window runs from first delinquency on the underlying Florence Bank account. Transfers, charge-offs and sales are irrelevant to that date. A first-delinquency field that shifts forward on a later pull is re-aging and should be disputed on that basis alone.
What is the difference between disputing with Florence Bank and disputing with a collector?
The records live in different places. As the original creditor, Florence Bank holds the application, the statements and the payment ledger, while a buyer of the debt usually holds an electronic summary. A §623 dispute aimed at Florence Bank therefore lands where the evidence actually is.
Does Florence Bank report to all three credit bureaus?
Furnishing is voluntary under the FCRA, so Florence Bank — 14 offices in Massachusetts — may report to one or two bureaus rather than all three. Compare the three files side by side: differing balances are usually timing, but differing account status or first-delinquency dates are disputable.
I see duplicate Florence Bank tradelines — is that allowed?
One account showing twice is a classic conversion artifact. Florence Bank has operated since 1873, and a charter that old has usually been through at least one core-system migration. An account may legitimately appear under a predecessor name, but the same debt must not report twice with two balances. Dispute the duplicate and name both tradelines.
Can I dispute a Florence Bank account myself without paying anyone?
No payment is required. Writing to the bureaus under §611 or to Florence Bank under §623 costs you postage. Paid help is optional and cannot unlock anything extra; results depend entirely on what the documentation shows, and accurate entries stay put.
Where is Florence Bank headquartered, and does that affect my dispute?
Florence Bank is headquartered in Florence, Massachusetts, with 14 FDIC-reported offices. Headquarters does not change your federal rights — the FCRA applies identically everywhere — but it does tell you which state banking regulator shares oversight, which matters if you escalate past the CFPB.
Other creditors on credit reports
This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by Florence Bank; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.
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