Solutions Bank on Your Credit Report
In short: Headquartered in Forreston, Illinois, Solutions Bank is a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator. FDIC certificate 11741 traces to January 1, 1887, a nineteenth-century charter that predates every federal credit-reporting statute. As of the 06/30/2026 call report, Solutions Bank held $492 million in assets and operated 5 FDIC-reported offices. Solutions Bank is the furnisher of record on accounts it originates, so both the §623 route to the bank and the §611 route through the bureaus are available to you. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.
Who Solutions Bank actually is
Charter details above are from the FDIC BankFind public database.
What makes this creditor different
Solutions Bank carries FDIC certificate 11741, operates 5 FDIC-reported offices and reported $492 million in assets on its most recent call report in Forreston, Illinois.
How Solutions Bank appears on your credit report
This tradeline is furnished by Solutions Bank itself, not purchased from another lender, which means the source documents are held in-house. Solutions Bank is Illinois-chartered with 5 FDIC-reported offices, and reviews disputes against records it maintains itself. Submit it in writing, point to the single field you are challenging, and lodge the §611 dispute at the same time. No outcome is promised — what happens depends on the underlying documentation.
Names it may report under
Products that commonly show up
- ◆Consumer installment and personal lending across its 5 Illinois offices
- ◆Residential mortgage and home-equity lending in and around Forreston
- ◆Overdrawn deposit balances charged off and referred out for collection
Grounds to dispute a Solutions Bank entry
Each of these is a reason a Solutions Bank tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.
- ◆Payment made at a Forreston teller window credited a day late and reported as delinquent
- ◆Account still showing a balance after Solutions Bank processed the final payment
- ◆One Solutions Bank obligation appearing as two tradelines after a core-system conversion
- ◆Account balance or credit limit reported incorrectly
- ◆Payment reported late when it was made inside the grace period
- ◆Date of first delinquency re-aged to extend how long it can report
- ◆Account still reporting as open after it was closed, or vice versa
- ◆Duplicate tradeline for the same account after an internal transfer
- ◆Account belongs to someone else with a similar name, or is the result of identity theft
Disputing an original creditor is not the same as disputing a collector
Solutions Bank is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, Solutions Bank has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.
Dispute with the bureaus — FCRA §611
File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.
Dispute with the furnisher — FCRA §623
Send Solutions Bank a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.
Solutions Bank questions, answered
Does the FDIC insure deposits at Solutions Bank?
Certificate 11741 is the FDIC record for Solutions Bank. It describes a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator based in Forreston, IL, with a charter dating to January 1, 1887; the 06/30/2026 call report shows $492 million in assets and 5 offices.
My dispute with Solutions Bank failed — who do I complain to?
Oversight sits with the FDIC and its state banking regulator. Where both dispute routes come back verified but your own records say otherwise, the CFPB complaint portal is the next step, and §§616–617 of the FCRA preserve a private right of action. Both steps are free, and neither depends on where in Illinois you banked with Solutions Bank.
How many credit-card complaints does the CFPB show against Solutions Bank?
We do not publish a figure for Solutions Bank. The CFPB credit-card dataset returned no exact company-key match, and loose or partial-name matching would sweep in different institutions with similar names. We would rather omit the number than publish one we cannot stand behind — you can search it yourself at consumerfinance.gov.
How long can a Solutions Bank charge-off stay on my credit report?
Roughly seven years, measured from the original date of first delinquency — not from the charge-off date and not from the day a collector acquired it. Watch the Solutions Bank tradeline for a first-delinquency date that moves later; re-aging is independently actionable under the FCRA.
Should I dispute with Solutions Bank directly or with the collection agency?
Go to whoever holds the documents. Solutions Bank has the signed application and the posting history; an assignee generally has a spreadsheet row. That is why a §623 direct dispute to Solutions Bank tends to produce a substantive answer rather than a rubber-stamp verification.
Will a Solutions Bank account show on all three reports?
Not necessarily. Nothing in the FCRA compels a furnisher to report everywhere, and Solutions Bank, with 5 offices around Forreston, may well report selectively. Check each file; inconsistent refresh dates are benign, inconsistent delinquency history is not.
Why does one Solutions Bank account appear twice on my report?
One account showing twice is a classic conversion artifact. Solutions Bank has operated since 1887, and a charter that old has usually been through at least one core-system migration. An account may legitimately appear under a predecessor name, but the same debt must not report twice with two balances. Dispute the duplicate and name both tradelines.
Can I dispute a Solutions Bank account myself without paying anyone?
No payment is required. Writing to the bureaus under §611 or to Solutions Bank under §623 costs you postage. Paid help is optional and cannot unlock anything extra; results depend entirely on what the documentation shows, and accurate entries stay put.
Where is Solutions Bank headquartered, and does that affect my dispute?
The home office is in Forreston, Illinois, across 5 FDIC-reported locations. Your FCRA rights are federal and identical in every state; what the headquarters determines is the state authority sitting alongside the FDIC and its state banking regulator if you need to escalate.
Other creditors on credit reports
This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by Solutions Bank; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.
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