South Story Bank & Trust on Your Credit Report
In short: South Story Bank & Trust is a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator headquartered in Slater, Iowa. The charter behind FDIC certificate 17348 dates to September 1, 1954 — a twentieth-century charter whose reporting practices long predate the FCRA. As of the 06/30/2026 call report, South Story Bank & Trust held $624 million in assets and operated 6 FDIC-reported offices. South Story Bank & Trust is the furnisher of record on accounts it originates, so both the §623 route to the bank and the §611 route through the bureaus are available to you. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.
Who South Story Bank & Trust actually is
Charter details above are from the FDIC BankFind public database.
What makes this creditor different
South Story Bank & Trust holds FDIC certificate 17348 and reported $624 million in assets across 6 FDIC-reported offices from its Slater, Iowa headquarters.
How South Story Bank & Trust appears on your credit report
The distinction between South Story Bank & Trust and a collector is substantive: South Story Bank & Trust holds the original file, while an assignee typically works from a transferred data extract. Chartered in Iowa and operating 6 FDIC-reported offices, South Story Bank & Trust handles disputes against its own records. Put the dispute in writing, identify the exact field you say is wrong, and open the §611 bureau route at the same time. No outcome is promised — what happens depends on the underlying documentation.
Names it may report under
Products that commonly show up
- ◆Consumer and installment accounts originated across its 6 Iowa offices
- ◆Real-estate secured credit written in its Iowa footprint
- ◆Small-business and commercial credit backed by a personal pledge
Grounds to dispute a South Story Bank & Trust entry
Each of these is a reason a South Story Bank & Trust tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.
- ◆In-branch payment in Slater posted to the wrong account and reported as missed
- ◆Balance not updated to zero after South Story Bank & Trust completed the payoff
- ◆Single South Story Bank & Trust account reporting twice following a data migration
- ◆Account balance or credit limit reported incorrectly
- ◆Payment reported late when it was made inside the grace period
- ◆Date of first delinquency re-aged to extend how long it can report
- ◆Account still reporting as open after it was closed, or vice versa
- ◆Duplicate tradeline for the same account after an internal transfer
- ◆Account belongs to someone else with a similar name, or is the result of identity theft
Disputing an original creditor is not the same as disputing a collector
South Story Bank & Trust is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, South Story Bank & Trust has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.
Dispute with the bureaus — FCRA §611
File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.
Dispute with the furnisher — FCRA §623
Send South Story Bank & Trust a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.
South Story Bank & Trust questions, answered
Is South Story Bank & Trust FDIC-insured, and what is its certificate number?
Yes — deposits are FDIC-insured under certificate 17348. That record lists South Story Bank & Trust as a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator headquartered in Slater, IA, chartered September 1, 1954, with $624 million in assets across 6 FDIC-reported offices on the 06/30/2026 call report.
Who regulates South Story Bank & Trust, and where do I escalate if a dispute fails?
As a state-chartered bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator, South Story Bank & Trust answers primarily to that regulator. Where a §611 and a §623 dispute both come back "verified" against documentation you hold, escalate to the CFPB, and note that FCRA §§616–617 create a private right of action. You do not need to hire anyone to take either step.
How many credit-card complaints does the CFPB show against South Story Bank & Trust?
No number is published here. When we queried the CFPB credit-card complaint data, no company key matched South Story Bank & Trust exactly, and we will not approximate one by partial-name matching — that routinely pulls in unrelated companies with similar names. Rather than imply a count we cannot source, we leave it out. The database is public and searchable at consumerfinance.gov.
How long can a South Story Bank & Trust charge-off stay on my credit report?
The FCRA ceiling is roughly seven years measured from the date of first delinquency on the South Story Bank & Trust account. Neither a charge-off, a sale to a debt buyer, nor a transfer between servicers resets that date. If the date of first delinquency moves forward, that is re-aging, and it is itself an FCRA violation worth disputing.
What is the difference between disputing with South Story Bank & Trust and disputing with a collector?
South Story Bank & Trust is the original creditor and holds the underlying file — application, statements, posting history. A collector typically receives a data file, not the original paperwork. Disputing directly with South Story Bank & Trust under §623 puts the question to the party that can actually check it against source documents.
Does South Story Bank & Trust report to all three credit bureaus?
There is no legal requirement to furnish to every bureau, and a bank operating 6 offices often does not. Pull all three files and compare them. With South Story Bank & Trust, a balance that differs between bureaus usually reflects different refresh dates; an account status or date of first delinquency that differs is the real signal worth disputing.
South Story Bank & Trust changed names or was acquired — why does my report show two accounts?
One account showing twice is a classic conversion artifact. South Story Bank & Trust has operated since 1954, and a charter of that age has usually been through at least one core-system migration. An account may legitimately appear under a predecessor name, but the same debt must not report twice with two balances. Dispute the duplicate and name both tradelines explicitly.
Can I dispute a South Story Bank & Trust account myself without paying anyone?
Yes. Both the §611 bureau dispute and the §623 direct dispute to South Story Bank & Trust are free and available to you directly. No company can do anything for you that you cannot do yourself, and nobody can lawfully promise you a specific result. Anything accurate and timely stays on the report.
Where is South Story Bank & Trust headquartered, and does that affect my dispute?
South Story Bank & Trust is headquartered in Slater, Iowa, with 6 FDIC-reported offices. Headquarters does not change your federal rights — the FCRA applies identically everywhere — but it does tell you which state banking regulator shares oversight, which matters if you escalate past the CFPB.
Other creditors on credit reports
This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by South Story Bank & Trust; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.
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