Troy Bank & Trust Company on Your Credit Report
In short: Troy Bank & Trust Company is a state-chartered commercial bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator, operating from Troy, AL on a charter established in 1906. FDIC certificate 5598 records 14 FDIC-reported offices and $1.60 billion in total assets on the 06/30/2026 call report. Because Troy Bank & Trust Company furnishes the tradeline itself, the FCRA §623 accuracy duty runs directly against the bank — so you can dispute with it as well as with the three bureaus. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.
Who Troy Bank & Trust Company actually is
Charter details above are from the FDIC BankFind public database.
What makes this creditor different
FDIC certificate 5598 belongs to Troy Bank & Trust Company, a state bank headquartered in Troy, AL since its charter was established in 1906. The 06/30/2026 call report puts it at $1.60 billion in assets spread across 14 FDIC-reported offices — roughly $114 million each.
How Troy Bank & Trust Company appears on your credit report
Troy Bank & Trust Company furnishes its own tradelines rather than selling them to a servicer, and at $1.60 billion over 14 FDIC-reported offices it does so from a single AL operation. A 120-year-old charter of this size often carries accounts through legacy core systems, which is exactly where date and status fields get mangled — so ask in writing what the furnished date of first delinquency is and compare it against your own records.
Names it may report under
Products that commonly show up
- ◆Agricultural and equipment loans carried on the consumer file when personally obligated
- ◆Credit lines tied to a Troy Bank & Trust Company relationship account
- ◆Small-business loans backed by a personal pledge from the owner, which can report on a personal file
Grounds to dispute a Troy Bank & Trust Company entry
Each of these is a reason a Troy Bank & Trust Company tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.
- ◆Escrow or fee advance reported as a missed consumer payment
- ◆Paid-off Troy Bank & Trust Company installment loan still showing a balance after the final payment cleared
- ◆Authorised-user or co-borrower account reported as the primary obligation
- ◆Account balance or credit limit reported incorrectly
- ◆Payment reported late when it was made inside the grace period
- ◆Date of first delinquency re-aged to extend how long it can report
- ◆Account still reporting as open after it was closed, or vice versa
- ◆Duplicate tradeline for the same account after an internal transfer
- ◆Account belongs to someone else with a similar name, or is the result of identity theft
Disputing an original creditor is not the same as disputing a collector
Troy Bank & Trust Company is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, Troy Bank & Trust Company has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.
Dispute with the bureaus — FCRA §611
File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.
Dispute with the furnisher — FCRA §623
Send Troy Bank & Trust Company a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.
Troy Bank & Trust Company questions, answered
Is Troy Bank & Trust Company FDIC-insured, and what is its certificate number?
Yes. Troy Bank & Trust Company holds FDIC certificate 5598. The FDIC record shows a charter established January 1, 1906, headquarters in Troy, AL, and 14 FDIC-reported offices with $1.60 billion in total assets as of the 06/30/2026 call report. It is a state-chartered commercial bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator.
Who regulates Troy Bank & Trust Company, and where do I escalate if a dispute fails?
Troy Bank & Trust Company is a state-chartered commercial bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator, so its primary federal oversight comes from the FDIC, working alongside the state banking department. If a dispute with the bank and the bureaus both fail, you can complain to the FDIC, to the AL state regulator, or to the CFPB. That does not replace your FCRA rights — it is an escalation path on top of them.
How old is the Troy Bank & Trust Company charter, and why does that matter for my credit report?
Troy Bank & Trust Company's charter predates the Federal Reserve (1913) and federal deposit insurance (1933) entirely — it was established in 1906 and later became an FDIC-insured institution. A charter that old frequently sits behind decades of mergers, so an old account may have been opened under a predecessor name. If the tradeline you are disputing shows a name you do not recognise, ask Troy Bank & Trust Company in writing which predecessor institution originated it; the furnisher is obliged to report the account accurately regardless of how many name changes it has been through.
How big is Troy Bank & Trust Company, and what does that mean for disputing an account?
Troy Bank & Trust Company reports $1.60 billion across 14 FDIC-reported offices — roughly $114 million per office. The FDIC's office figure counts all reported locations, including non-retail ones such as loan-production sites, so it should be read as a reported footprint rather than a branch count. For a dispute, the practical point is that an institution this size normally handles consumer files with identifiable staff rather than a fully automated queue.
How do I dispute a Troy Bank & Trust Company account on my credit report?
You have two free routes and you can use both yourself without paying anyone. Under FCRA §611 you may dispute with Equifax, Experian and TransUnion, and under FCRA §623 you may dispute directly with Troy Bank & Trust Company as the furnisher. Put it in writing, identify the account by its last four digits and open date, state specifically what is inaccurate rather than simply saying you disagree, and keep copies and proof of delivery. Whether an item changes depends entirely on what Troy Bank & Trust Company can verify, and results vary from case to case.
Does AL law change anything about a Troy Bank & Trust Company account?
Keep two clocks separate. The FCRA reporting window is federal and does not vary by state. Your state's statute of limitations — how long anyone can successfully sue you — is separate and independent: a debt can be too old to sue over yet still report legitimately, or drop off your report while remaining collectable. Troy Bank & Trust Company being headquartered in Troy, AL does not make AL law automatically yours; the limitation period usually follows where you live and what the contract says. Check your own state's rule, and note that making a payment restarts that clock in many states.
How long can a Troy Bank & Trust Company account stay on my credit report?
Generally up to seven years from the date of first delinquency on that Troy Bank & Trust Company account — the original missed payment that was never brought current — not seven years from when it was charged off, sold, or last updated. Transferring the account to another servicer does not restart it either. If Troy Bank & Trust Company or a later owner has moved that date forward, the re-aging is itself an FCRA inaccuracy and is worth disputing on its own, separately from whether you owe the balance.
Does Troy Bank & Trust Company appear in the CFPB complaint database?
We do not publish a complaint figure for Troy Bank & Trust Company. The CFPB database is keyed to company names that do not map cleanly onto FDIC certificate 5598, and attributing another company's complaint volume to this bank would be inaccurate. If you want to check for yourself, search the CFPB's public complaint database directly by company name. If you have an unresolved problem with this bank you can also file your own complaint there at no cost.
What is the difference between disputing with Troy Bank & Trust Company and disputing with a collection agency?
Troy Bank & Trust Company is the original creditor — the furnisher whose name was on the account when it was opened — while a collection agency is a third party that bought or was assigned it later. That changes your tools. Against a collector, FDCPA §809 lets you demand validation within 30 days of first contact. That right does not apply to Troy Bank & Trust Company; against an original creditor your leverage is the FCRA §623 accuracy duty. Different deadlines, different evidence — so check which party is actually listed as furnishing the account before you write, because sending the wrong letter to the wrong party wastes the clock.
Other creditors on credit reports
This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by Troy Bank & Trust Company; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.
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