WaterStone Bank, SSB on Your Credit Report
In short: With $2.3 billion in total assets reported on its 06/30/2026 call report and 16 FDIC-reported offices, WaterStone Bank, SSB is a state-chartered commercial bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator based in Wauwatosa, WI. It has held FDIC certificate 28513 on a charter now 105 years old. Because WaterStone Bank, SSB is the original creditor rather than an assignee, it is the furnisher of record — and FCRA §623 puts the duty to report accurately on the furnisher. Information that is inaccurate, incomplete, or unverifiable can be disputed under the FCRA. Outcomes depend on what the furnisher can verify, and results vary.
Who WaterStone Bank, SSB actually is
Charter details above are from the FDIC BankFind public database.
What makes this creditor different
WaterStone Bank, SSB operates under FDIC certificate 28513 on a charter established January 1, 1921 — 105 years of continuous operation — and reports $2.3 billion in total assets across 16 FDIC-reported offices as of its 06/30/2026 call report, an average of about $141 million per reported office.
How WaterStone Bank, SSB appears on your credit report
WaterStone Bank, SSB is a community-scale lender headquartered in Wauwatosa, WI, with 16 FDIC-reported offices and $2.3 billion in assets, on a charter 105 years old. At this size a single account is often handled by a small team, which cuts both ways — errors are less likely to be systemic, but when one occurs there may be no automated process to catch it. A precise written dispute naming the exact field that is wrong tends to work better here than a general statement of disagreement.
Names it may report under
Products that commonly show up
- ◆Consumer installment and personal loans originated by WaterStone Bank, SSB
- ◆Credit cards issued under the WaterStone Bank, SSB name through an agent-bank programme
- ◆Small-business loans backed by a personal pledge from the owner, which can report on a personal file
Grounds to dispute a WaterStone Bank, SSB entry
Each of these is a reason a WaterStone Bank, SSB tradeline may be inaccurate or unverifiable. None of them assures removal — they are the angles worth checking on your own report.
- ◆Payment posted at a WaterStone Bank, SSB office in Wauwatosa but reported late because of a processing-date mismatch
- ◆Overdrawn deposit account charged off and reported without the itemisation required before collection
- ◆Loan modified or deferred by WaterStone Bank, SSB but still reporting the original delinquent status
- ◆Account balance or credit limit reported incorrectly
- ◆Payment reported late when it was made inside the grace period
- ◆Date of first delinquency re-aged to extend how long it can report
- ◆Account still reporting as open after it was closed, or vice versa
- ◆Duplicate tradeline for the same account after an internal transfer
- ◆Account belongs to someone else with a similar name, or is the result of identity theft
Disputing an original creditor is not the same as disputing a collector
WaterStone Bank, SSB is an original creditor — the institution whose name was on the account when it was opened. That matters for two reasons. First, the FDCPA, which governs debt collectors, generally does not apply to a creditor collecting its own debt in its own name, so the “debt validation” request that works against a collection agency is not the right tool here. Second, as the furnisher of the tradeline, WaterStone Bank, SSB has direct obligations under FCRA §623 to investigate a dispute you send it and to correct or delete information it cannot verify as accurate.
Dispute with the bureaus — FCRA §611
File with Equifax, Experian and TransUnion. They must generally investigate within 30 days and tell the furnisher. Free, and you can do it yourself.
Dispute with the furnisher — FCRA §623
Send WaterStone Bank, SSB a direct written dispute. It must investigate and must not continue reporting information it knows is inaccurate. Keep copies and proof of delivery.
WaterStone Bank, SSB questions, answered
Is WaterStone Bank, SSB FDIC-insured, and what is its certificate number?
Yes. WaterStone Bank, SSB holds FDIC certificate 28513. The FDIC record shows a charter established January 1, 1921, headquarters in Wauwatosa, WI, and 16 FDIC-reported offices with $2.3 billion in total assets as of the 06/30/2026 call report. It is a state-chartered commercial bank that is not a member of the Federal Reserve System, supervised by the FDIC and its state regulator.
Who regulates WaterStone Bank, SSB, and where do I escalate if a dispute fails?
WaterStone Bank, SSB is a state-chartered bank that is not a member of the Federal Reserve System, so the FDIC is its primary federal regulator, working alongside the WI state banking department. If a dispute with the bank and the bureaus both fail, you can complain to the FDIC, to the WI regulator, or to the CFPB. That does not replace your FCRA rights — it is an escalation path on top of them.
How old is the WaterStone Bank, SSB charter, and why does that matter for my credit report?
WaterStone Bank, SSB was chartered in 1921, before or around the creation of federal deposit insurance in 1933. Institutions of this vintage have usually absorbed other banks along the way, which matters on a credit report because an account can still carry a predecessor's name in the furnisher field. If the name on the tradeline does not match the bank you deal with today, that is worth clarifying in writing before disputing the substance.
How big is WaterStone Bank, SSB, and what does that mean for disputing an account?
WaterStone Bank, SSB reports $2.3 billion across 16 FDIC-reported offices — roughly $141 million per office. The FDIC's office figure counts all reported locations, including non-retail ones such as loan-production sites, so it should be read as a reported footprint rather than a branch count. For a dispute, the practical point is that an institution this size normally handles consumer files with identifiable staff rather than a fully automated queue.
How do I dispute a WaterStone Bank, SSB account on my credit report?
You have two free routes and you can use both yourself without paying anyone. Under FCRA §611 you may dispute with Equifax, Experian and TransUnion, and under FCRA §623 you may dispute directly with WaterStone Bank, SSB as the furnisher. Put it in writing, identify the account by its last four digits and open date, state specifically what is inaccurate rather than simply saying you disagree, and keep copies and proof of delivery. Whether an item changes depends entirely on what WaterStone Bank, SSB can verify, and results vary from case to case.
Does WI law change anything about a WaterStone Bank, SSB account?
Keep two clocks separate. The FCRA reporting window is federal and does not vary by state. Your state's statute of limitations — how long anyone can successfully sue you — is separate and independent: a debt can be too old to sue over yet still report legitimately, or drop off your report while remaining collectable. WaterStone Bank, SSB being headquartered in Wauwatosa, WI does not make WI law automatically yours; the limitation period usually follows where you live and what the contract says. Check your own state's rule, and note that making a payment restarts that clock in many states.
How long can a WaterStone Bank, SSB account stay on my credit report?
Generally up to seven years from the date of first delinquency on that WaterStone Bank, SSB account — the original missed payment that was never brought current — not seven years from when it was charged off, sold, or last updated. Transferring the account to another servicer does not restart it either. If WaterStone Bank, SSB or a later owner has moved that date forward, the re-aging is itself an FCRA inaccuracy and is worth disputing on its own, separately from whether you owe the balance.
Does WaterStone Bank, SSB appear in the CFPB complaint database?
We do not publish a complaint figure for WaterStone Bank, SSB. The CFPB database is keyed to company names that do not map cleanly onto FDIC certificate 28513, and attributing another company's complaint volume to this bank would be inaccurate. If you want to check for yourself, search the CFPB's public complaint database directly by company name. If you have an unresolved problem with this bank you can also file your own complaint there at no cost.
What is the difference between disputing with WaterStone Bank, SSB and disputing with a collection agency?
WaterStone Bank, SSB is the original creditor — the furnisher whose name was on the account when it was opened — while a collection agency is a third party that bought or was assigned it later. That changes your tools. Against a collector, FDCPA §809 lets you demand validation within 30 days of first contact. That right does not apply to WaterStone Bank, SSB; against an original creditor your leverage is the FCRA §623 accuracy duty. Different deadlines, different evidence — so check which party is actually listed as furnishing the account before you write, because sending the wrong letter to the wrong party wastes the clock.
Other creditors on credit reports
This page is general information about consumer rights, not legal advice, and does not create an attorney-client relationship. Crowned Credit is not affiliated with, endorsed by, or sponsored by WaterStone Bank, SSB; company names are used only to identify the institution a consumer may see on a credit report. Crowned Credit does not promise any particular outcome; results vary by individual circumstances and by what a furnisher is able to verify. Accurate, verifiable information generally cannot be removed from a credit report. You have the right to dispute inaccurate information yourself, for free, directly with the credit bureaus and with the furnisher.
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