Who Called From 615-361-8809?
Short answer: 615-361-8809 is a number used by Automated Collection Services, Inc. (Automated Collection Services, Inc.), a third-party collection agency based in Goodlettsville, TN — nyc department of consumer affairs (predecessor to dcwp) debt-collection license 2010680-dca on file, address of record in tijuana, baja california. They are almost certainly trying to collect a debt, most often higher education debt. You are not required to answer or say anything — and you have the right to demand written proof before you pay a cent.
Whose Number Is 615-361-8809?
The number 615-361-8809 is used by Automated Collection Services, Inc. (nyc department of consumer affairs (predecessor to dcwp) debt-collection license 2010680-dca on file, address of record in tijuana, baja california), a third-party collection agency in Goodlettsville, TN. For the full company profile — ownership, history, and known aliases — see our complete Automated Collection Services, Inc. guide. This page focuses on the calls coming from 615-361-8809 specifically.
About this specific number
- 📞 Number: 615-361-8809 (area code 615, ending in 8809)
- 📍 Line type: Direct-dial — resolves to the 615 area code.
- 🏢 Operator: Automated Collection Services, Inc., a third-party collection agency in Goodlettsville, TN.
- 🔢 Related lines: Automated Collection Services, Inc. is documented using 1 number in our directory, so calls may also come from other digits.
615-361-8809 is a direct-dial number tied to the 615 area code, which is why the call may have appeared "local" on your caller ID even though Automated Collection Services, Inc. operates out of Goodlettsville, TN.
Some carriers display 615-361-8809 under a spoofed or neighboring city name. Do not trust the on-screen label — trust the written validation you request from Automated Collection Services, Inc..
On your caller ID, in voicemails, or in letters, this company can also appear as: Automated Collection Services, Inc., ACSI.
Why Is Automated Collection Services, Inc. Calling Me From 615-361-8809?
In our directory, 615-361-8809 is tracked as a nyc department of consumer affairs (predecessor to dcwp) debt-collection license 2010680-dca on file, address of record in tijuana, baja california for Automated Collection Services, Inc., which typically collects higher education debt, medical/healthcare debt, government receivables. A call from 615-361-8809 usually happens because:
- ✅ An original account (a higher education debt, for example) went unpaid and was charged off by the creditor.
- ✅ The account was placed with Automated Collection Services, Inc. to collect on behalf of the original creditor.
- ✅ Automated Collection Services, Inc. is now dialing you from 615-361-8809 and possibly other lines to reach a resolution.
Calls from 615-361-8809 often come right after a billing cycle closes. Some people report that 615-361-8809 calls once and hangs up, then tries again from a different Automated Collection Services, Inc. line hours later. A single missed call is not proof of a valid debt. When 615-361-8809 shows up on your caller ID, it is worth checking whether the Automated Collection Services, Inc. account also appears on your credit report. A phantom call with no tradeline may signal an unvalidated or misrouted debt. Bottom line — make Automated Collection Services, Inc. prove the higher education debt in writing first.
Important: a phone call — even from a real number like 615-361-8809 — does not prove you owe the debt, that the amount is correct, or that Automated Collection Services, Inc. can legally collect it. That is exactly why your validation rights matter.
What NOT to Say If You Answer 615-361-8809
Anything you say to Automated Collection Services, Inc. can be used to collect. Protect yourself — avoid these common mistakes on the call.
Don't admit the debt is yours
When 615-361-8809 calls, saying "yes, that's mine" or apologizing can be treated as acknowledging the debt — which may reset the statute of limitations. Neither confirm nor deny until you've seen written validation from Automated Collection Services, Inc..
Don't agree to a payment on the spot
A single payment to Automated Collection Services, Inc. — even a small "good-faith" one — can restart the clock on an old debt and make it collectable again. Never authorize a payment over a call from 615-361-8809.
Don't give bank or card details
Do not read out your bank account, debit, or credit card number to anyone calling from 615-361-8809. Any legitimate Automated Collection Services, Inc. resolution can be handled in writing after validation.
Don't confirm personal information
Avoid confirming your SSN, date of birth, employer, or address to the 615-361-8809 caller. If it truly is your Automated Collection Services, Inc. account, they should already have what they need and must prove it.
What To Do If 615-361-8809 Keeps Calling
Here are concrete next steps for this specific Automated Collection Services, Inc. line. Work through them in order — each one strengthens your position before you ever discuss the debt.
- 1
Save 615-361-8809 as a contact labeled "Automated Collection Services, Inc. — do not answer" so you can screen future calls with confidence.
- 2
Do not return the call to 615-361-8809 until you have the account details in writing — a call-back can be treated as engagement.
- 3
Ask, in writing, that Automated Collection Services, Inc. identify the original creditor behind the 615-361-8809 calls and the date the debt was opened.
Your Rights When Automated Collection Services, Inc. Calls From 615-361-8809
The Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) give you real leverage. Here is the debt-validation playbook we use at Crowned Credit.
1. Demand Debt Validation (FDCPA §809)
Within 30 days of first contact, send Automated Collection Services, Inc. a written debt-validation letter. They must prove the debt is yours, the amount is right, and they have the legal authority to collect — or stop collecting.
2. Dispute With the Bureaus (FCRA §611)
If Automated Collection Services, Inc. reported a tradeline, dispute it with Equifax, Experian, and TransUnion. They have 30 days to investigate; unverifiable items must be corrected or deleted.
3. Log the Calls
Write down every call from 615-361-8809: date, time, and what was said. Repeated calls, calls at odd hours, or threats can be FDCPA violations — and leverage for you.
4. Send a Cease-and-Desist
You can demand in writing that Automated Collection Services, Inc. stop calling you entirely. The calls must stop, even though they may still report or pursue other legal steps.
5. Check the Statute of Limitations
Every state limits how long a collector can sue on a debt. If the debt is time-barred, Automated Collection Services, Inc. generally cannot win a lawsuit — and a payment could dangerously restart that clock.
6. Know the Anti-Harassment Rules
The FDCPA bars Automated Collection Services, Inc. from calling before 8am or after 9pm, threatening you, or lying about the debt. Each violation may entitle you to statutory damages.
How Crowned Credit Helps With Calls From 615-361-8809
We investigate the specific Automated Collection Services, Inc. account behind the calls, assert every applicable right, and work it with all three bureaus and the collector directly — no cookie-cutter form letters.
Review & Validate
We pull all three bureau reports, find every error tied to the Automated Collection Services, Inc. account, and demand full debt validation.
Dispute & Escalate
Hand-packed disputes go to the bureaus and to Automated Collection Services, Inc.. When they fail to investigate properly, we escalate to the CFPB and, where warranted, attorneys.
Track & Build
We monitor the outcome and coach you on rebuilding once inaccurate items are addressed. Results vary by profile.
Or call us directly at 336-310-0090. Results vary based on your individual credit profile.
615-361-8809 — Frequently Asked Questions
Who is calling me from 615-361-8809?
615-361-8809 is a direct-dial line associated with Automated Collection Services, Inc. (also seen as Automated Collection Services, Inc.), a third-party collection agency headquartered in Goodlettsville, TN and operating since 1988. The number resolves to the 615 area code. If you received a call from 615-361-8809 — often showing the last four digits 8809 on your screen — it is very likely Automated Collection Services, Inc. attempting to reach you about a debt they say you owe, most often higher education debt, medical/healthcare debt, government receivables.
Is 615-361-8809 a scam number?
Automated Collection Services, Inc. is a real, registered company, and 615-361-8809 is a documented line tied to it. That said, scammers do "spoof" the caller ID of well-known collectors like Automated Collection Services, Inc., so the number showing on your screen is not proof of anything. Never give payment or personal information based on a phone call alone. Ask for the caller's name, company, and a written validation notice before you discuss any debt.
Do I have to answer or call back 615-361-8809?
You are not legally required to answer 615-361-8809 or call Automated Collection Services, Inc. back. In fact, it is usually smarter to say nothing on the phone and instead demand everything in writing. Under the FDCPA, once you send a written debt-validation request, Automated Collection Services, Inc. must pause collection until it mails you proof of the debt.
Why is Automated Collection Services, Inc. calling me about higher education debt?
A call from 615-361-8809 usually means an original higher education debt went unpaid and was placed with Automated Collection Services, Inc., which dials this line to collect on the original creditor's behalf. The account may have aged or changed hands more than once, so demand the full paper trail before you accept the balance as accurate.
Can I stop Automated Collection Services, Inc. from calling 615-361-8809?
Yes. The FDCPA lets you send a written cease-and-desist demand telling Automated Collection Services, Inc. to stop contacting you by phone. They can still report to the bureaus or pursue other legal steps, but the calls from 615-361-8809 and any related lines must stop. This is a useful way to end harassment while you build your dispute.
Should I pay the debt Automated Collection Services, Inc. is calling about?
Do not pay anything based on a call from 615-361-8809 until the debt is validated. Once you confirm the debt is yours, accurate, and still within your state's statute of limitations, you can consider a written pay-for-delete arrangement. Paying an unverified or time-barred debt can restart the clock and lock in a negative mark. Get a free assessment first.
More About Automated Collection Services, Inc.
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