Who Called From 800-289-8004?
Short answer: 800-289-8004 is a number used by AmSher Collection Services (AmSher), a third-party collection agency based in Birmingham, AL — reported account-servicing line (toll-free). They are almost certainly trying to collect a debt, most often telecom debt. You are not required to answer or say anything — and you have the right to demand written proof before you pay a cent.
Whose Number Is 800-289-8004?
The number 800-289-8004 is used by AmSher Collection Services (reported account-servicing line (toll-free)), a third-party collection agency in Birmingham, AL. For the full company profile — ownership, history, and known aliases — see our complete AmSher Collection Services guide. This page focuses on the calls coming from 800-289-8004 specifically.
About this specific number
- 📞 Number: 800-289-8004 (area code 800, ending in 8004)
- 📍 Line type: Toll-free — resolves to a toll-free line.
- 🏢 Operator: AmSher Collection Services, a third-party collection agency in Birmingham, AL.
- 🔢 Related lines: AmSher Collection Services is documented using 3 numbers in our directory, so calls may also come from other digits.
800-289-8004 is a toll-free number, which collectors like AmSher use for high-volume inbound and outbound calling.
800-289-8004 may rotate with other AmSher Collection Services lines during a single collection campaign, so blocking one number rarely stops the calls entirely.
On your caller ID, in voicemails, or in letters, this company can also appear as: AmSher, AmSher Collections, AmSher Collection Services Inc.
Why Is AmSher Calling Me From 800-289-8004?
In our directory, 800-289-8004 is tracked as a reported account-servicing line (toll-free) for AmSher Collection Services, which typically collects telecom debt, wireless accounts, utilities. A call from 800-289-8004 usually happens because:
- ✅ An original account (a telecom debt, for example) went unpaid and was charged off by the creditor.
- ✅ The account was placed with AmSher Collection Services to collect on behalf of the original creditor.
- ✅ AmSher Collection Services is now dialing you from 800-289-8004 and possibly other lines to reach a resolution.
Calls from 800-289-8004 often come in waves over several weeks. A number of consumers say 800-289-8004 left a vague voicemail asking them to "call back regarding an important business matter" without naming AmSher Collection Services. Under the FDCPA, a collector must meaningfully disclose who it is. Text messages and emails sometimes accompany calls from 800-289-8004. Every channel AmSher Collection Services uses is bound by the same FDCPA rules, so keep copies of all of them as potential evidence. In short, a ring from 800-289-8004 is a prompt to check your rights, not to pay.
Important: a phone call — even from a real number like 800-289-8004 — does not prove you owe the debt, that the amount is correct, or that AmSher Collection Services can legally collect it. That is exactly why your validation rights matter.
What NOT to Say If You Answer 800-289-8004
Anything you say to AmSher can be used to collect. Protect yourself — avoid these common mistakes on the call.
Don't admit the debt is yours
When 800-289-8004 calls, saying "yes, that's mine" or apologizing can be treated as acknowledging the debt — which may reset the statute of limitations. Neither confirm nor deny until you've seen written validation from AmSher Collection Services.
Don't agree to a payment on the spot
A single payment to AmSher Collection Services — even a small "good-faith" one — can restart the clock on an old debt and make it collectable again. Never authorize a payment over a call from 800-289-8004.
Don't give bank or card details
Do not read out your bank account, debit, or credit card number to anyone calling from 800-289-8004. Any legitimate AmSher Collection Services resolution can be handled in writing after validation.
Don't confirm personal information
Avoid confirming your SSN, date of birth, employer, or address to the 800-289-8004 caller. If it truly is your AmSher Collection Services account, they should already have what they need and must prove it.
What To Do If 800-289-8004 Keeps Calling
Here are concrete next steps for this specific AmSher Collection Services line. Work through them in order — each one strengthens your position before you ever discuss the debt.
- 1
Send AmSher Collection Services a written debt-validation letter within 30 days of the first call from 800-289-8004 and keep the certified-mail receipt.
- 2
If 800-289-8004 calls before 8am or after 9pm your local time, note the exact timestamp; that window is off-limits under the FDCPA.
- 3
Block 800-289-8004 on your device, but remember that AmSher Collection Services may simply switch to another line — so pair blocking with a written request.
Your Rights When AmSher Calls From 800-289-8004
The Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) give you real leverage. Here is the debt-validation playbook we use at Crowned Credit.
1. Demand Debt Validation (FDCPA §809)
Within 30 days of first contact, send AmSher a written debt-validation letter. They must prove the debt is yours, the amount is right, and they have the legal authority to collect — or stop collecting.
2. Dispute With the Bureaus (FCRA §611)
If AmSher Collection Services reported a tradeline, dispute it with Equifax, Experian, and TransUnion. They have 30 days to investigate; unverifiable items must be corrected or deleted.
3. Log the Calls
Write down every call from 800-289-8004: date, time, and what was said. Repeated calls, calls at odd hours, or threats can be FDCPA violations — and leverage for you.
4. Send a Cease-and-Desist
You can demand in writing that AmSher Collection Services stop calling you entirely. The calls must stop, even though they may still report or pursue other legal steps.
5. Check the Statute of Limitations
Every state limits how long a collector can sue on a debt. If the debt is time-barred, AmSher generally cannot win a lawsuit — and a payment could dangerously restart that clock.
6. Know the Anti-Harassment Rules
The FDCPA bars AmSher from calling before 8am or after 9pm, threatening you, or lying about the debt. Each violation may entitle you to statutory damages.
How Crowned Credit Helps With Calls From 800-289-8004
We investigate the specific AmSher Collection Services account behind the calls, assert every applicable right, and work it with all three bureaus and the collector directly — no cookie-cutter form letters.
Review & Validate
We pull all three bureau reports, find every error tied to the AmSher account, and demand full debt validation.
Dispute & Escalate
Hand-packed disputes go to the bureaus and to AmSher Collection Services. When they fail to investigate properly, we escalate to the CFPB and, where warranted, attorneys.
Track & Build
We monitor the outcome and coach you on rebuilding once inaccurate items are addressed. Results vary by profile.
Or call us directly at 336-310-0090. Results vary based on your individual credit profile.
800-289-8004 — Frequently Asked Questions
Who is calling me from 800-289-8004?
800-289-8004 is a toll-free line associated with AmSher Collection Services (also seen as AmSher), a third-party collection agency headquartered in Birmingham, AL and operating since 1987. The number resolves to a toll-free line. If you received a call from 800-289-8004 — often showing the last four digits 8004 on your screen — it is very likely AmSher Collection Services attempting to reach you about a debt they say you owe, most often telecom debt, wireless accounts, utilities.
Is 800-289-8004 a scam number?
AmSher Collection Services is a real, registered company, and 800-289-8004 is a documented line tied to it. That said, scammers do "spoof" the caller ID of well-known collectors like AmSher, so the number showing on your screen is not proof of anything. Never give payment or personal information based on a phone call alone. Ask for the caller's name, company, and a written validation notice before you discuss any debt.
Do I have to answer or call back 800-289-8004?
You are not legally required to answer 800-289-8004 or call AmSher Collection Services back. In fact, it is usually smarter to say nothing on the phone and instead demand everything in writing. Under the FDCPA, once you send a written debt-validation request, AmSher Collection Services must pause collection until it mails you proof of the debt.
Why is AmSher Collection Services calling me about telecom debt?
A call from 800-289-8004 usually means an original telecom debt went unpaid and was placed with AmSher Collection Services, which dials this line to collect on the original creditor's behalf. The account may have aged or changed hands more than once, so demand the full paper trail before you accept the balance as accurate.
Can I stop AmSher Collection Services from calling 800-289-8004?
Yes. The FDCPA lets you send a written cease-and-desist demand telling AmSher Collection Services to stop contacting you by phone. They can still report to the bureaus or pursue other legal steps, but the calls from 800-289-8004 and any related lines must stop. This is a useful way to end harassment while you build your dispute.
Should I pay the debt AmSher Collection Services is calling about?
Do not pay anything based on a call from 800-289-8004 until the debt is validated. Once you confirm the debt is yours, accurate, and still within your state's statute of limitations, you can consider a written pay-for-delete arrangement. Paying an unverified or time-barred debt can restart the clock and lock in a negative mark. Get a free assessment first.
More About AmSher Collection Services
Other phone numbers used by AmSher Collection Services:
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