Who Called From 800-305-5112?
Short answer: 800-305-5112 is a number used by Enhanced Recovery Company (ERC), a third-party collection agency based in Jacksonville, FL — documented consumer line (money.com/debt-collector-directory structured directory data). They are almost certainly trying to collect a debt, most often telecom / cell phone bills. You are not required to answer or say anything — and you have the right to demand written proof before you pay a cent.
Whose Number Is 800-305-5112?
The number 800-305-5112 is used by Enhanced Recovery Company (documented consumer line (money.com/debt-collector-directory structured directory data)), a third-party collection agency in Jacksonville, FL. For the full company profile — ownership, history, and known aliases — see our complete Enhanced Recovery Company guide. This page focuses on the calls coming from 800-305-5112 specifically.
About this specific number
- 📞 Number: 800-305-5112 (area code 800, ending in 5112)
- 📍 Line type: Toll-free — resolves to a toll-free line.
- 🏢 Operator: Enhanced Recovery Company, a third-party collection agency in Jacksonville, FL.
- 🔢 Related lines: Enhanced Recovery Company is documented using 4 numbers in our directory, so calls may also come from other digits.
800-305-5112 is a toll-free number, which collectors like ERC use for high-volume inbound and outbound calling.
Whether 800-305-5112 reaches you by call, voicemail, or text, every contact from Enhanced Recovery Company is covered by the FDCPA — so keep a dated log of each one.
On your caller ID, in voicemails, or in letters, this company can also appear as: ERC, Enhanced Resource Centers, ERC Collections.
Why Is ERC Calling Me From 800-305-5112?
In our directory, 800-305-5112 is tracked as a documented consumer line (money.com/debt-collector-directory structured directory data) for Enhanced Recovery Company, which typically collects telecom / cell phone bills, cable & internet, utilities. A call from 800-305-5112 usually happens because:
- ✅ An original account (a telecom / cell phone bills, for example) went unpaid and was charged off by the creditor.
- ✅ The account was placed with Enhanced Recovery Company to collect on behalf of the original creditor.
- ✅ Enhanced Recovery Company is now dialing you from 800-305-5112 and possibly other lines to reach a resolution.
Calls from 800-305-5112 often come shortly after an account is charged off. Because 800-305-5112 is linked to Enhanced Recovery Company, the debt behind the call is frequently one that has already changed hands or aged for years — meaning documentation gaps are common and worth challenging. A call from 800-305-5112 that threatens arrest, wage garnishment "today," or immediate legal action is a red flag. Enhanced Recovery Company must follow due process, and threats of that kind can themselves be FDCPA violations. Remember: you control the timeline once you put your 800-305-5112 response in writing.
Important: a phone call — even from a real number like 800-305-5112 — does not prove you owe the debt, that the amount is correct, or that Enhanced Recovery Company can legally collect it. That is exactly why your validation rights matter.
What NOT to Say If You Answer 800-305-5112
Anything you say to ERC can be used to collect. Protect yourself — avoid these common mistakes on the call.
Don't admit the debt is yours
When 800-305-5112 calls, saying "yes, that's mine" or apologizing can be treated as acknowledging the debt — which may reset the statute of limitations. Neither confirm nor deny until you've seen written validation from Enhanced Recovery Company.
Don't agree to a payment on the spot
A single payment to Enhanced Recovery Company — even a small "good-faith" one — can restart the clock on an old debt and make it collectable again. Never authorize a payment over a call from 800-305-5112.
Don't give bank or card details
Do not read out your bank account, debit, or credit card number to anyone calling from 800-305-5112. Any legitimate Enhanced Recovery Company resolution can be handled in writing after validation.
Don't confirm personal information
Avoid confirming your SSN, date of birth, employer, or address to the 800-305-5112 caller. If it truly is your Enhanced Recovery Company account, they should already have what they need and must prove it.
What To Do If 800-305-5112 Keeps Calling
Here are concrete next steps for this specific Enhanced Recovery Company line. Work through them in order — each one strengthens your position before you ever discuss the debt.
- 1
Do not return the call to 800-305-5112 until you have the account details in writing — a call-back can be treated as engagement.
- 2
Block 800-305-5112 on your device, but remember that Enhanced Recovery Company may simply switch to another line — so pair blocking with a written request.
- 3
Save 800-305-5112 as a contact labeled "Enhanced Recovery Company — do not answer" so you can screen future calls with confidence.
Your Rights When ERC Calls From 800-305-5112
The Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) give you real leverage. Here is the debt-validation playbook we use at Crowned Credit.
1. Demand Debt Validation (FDCPA §809)
Within 30 days of first contact, send ERC a written debt-validation letter. They must prove the debt is yours, the amount is right, and they have the legal authority to collect — or stop collecting.
2. Dispute With the Bureaus (FCRA §611)
If Enhanced Recovery Company reported a tradeline, dispute it with Equifax, Experian, and TransUnion. They have 30 days to investigate; unverifiable items must be corrected or deleted.
3. Log the Calls
Write down every call from 800-305-5112: date, time, and what was said. Repeated calls, calls at odd hours, or threats can be FDCPA violations — and leverage for you.
4. Send a Cease-and-Desist
You can demand in writing that Enhanced Recovery Company stop calling you entirely. The calls must stop, even though they may still report or pursue other legal steps.
5. Check the Statute of Limitations
Every state limits how long a collector can sue on a debt. If the debt is time-barred, ERC generally cannot win a lawsuit — and a payment could dangerously restart that clock.
6. Know the Anti-Harassment Rules
The FDCPA bars ERC from calling before 8am or after 9pm, threatening you, or lying about the debt. Each violation may entitle you to statutory damages.
How Crowned Credit Helps With Calls From 800-305-5112
We investigate the specific Enhanced Recovery Company account behind the calls, assert every applicable right, and work it with all three bureaus and the collector directly — no cookie-cutter form letters.
Review & Validate
We pull all three bureau reports, find every error tied to the ERC account, and demand full debt validation.
Dispute & Escalate
Hand-packed disputes go to the bureaus and to Enhanced Recovery Company. When they fail to investigate properly, we escalate to the CFPB and, where warranted, attorneys.
Track & Build
We monitor the outcome and coach you on rebuilding once inaccurate items are addressed. Results vary by profile.
Or call us directly at 336-310-0090. Results vary based on your individual credit profile.
800-305-5112 — Frequently Asked Questions
Who is calling me from 800-305-5112?
800-305-5112 is a toll-free line associated with Enhanced Recovery Company (also seen as ERC), a third-party collection agency headquartered in Jacksonville, FL and operating since 1999. The number resolves to a toll-free line. If you received a call from 800-305-5112 — often showing the last four digits 5112 on your screen — it is very likely Enhanced Recovery Company attempting to reach you about a debt they say you owe, most often telecom / cell phone bills, cable & internet, utilities.
Is 800-305-5112 a scam number?
Enhanced Recovery Company is a real, registered company, and 800-305-5112 is a documented line tied to it. That said, scammers do "spoof" the caller ID of well-known collectors like ERC, so the number showing on your screen is not proof of anything. Never give payment or personal information based on a phone call alone. Ask for the caller's name, company, and a written validation notice before you discuss any debt.
Do I have to answer or call back 800-305-5112?
You are not legally required to answer 800-305-5112 or call Enhanced Recovery Company back. In fact, it is usually smarter to say nothing on the phone and instead demand everything in writing. Under the FDCPA, once you send a written debt-validation request, Enhanced Recovery Company must pause collection until it mails you proof of the debt.
Why is Enhanced Recovery Company calling me about telecom / cell phone bills?
A call from 800-305-5112 usually means an original telecom / cell phone bills went unpaid and was placed with Enhanced Recovery Company, which dials this line to collect on the original creditor's behalf. The account may have aged or changed hands more than once, so demand the full paper trail before you accept the balance as accurate.
Can I stop Enhanced Recovery Company from calling 800-305-5112?
Yes. The FDCPA lets you send a written cease-and-desist demand telling Enhanced Recovery Company to stop contacting you by phone. They can still report to the bureaus or pursue other legal steps, but the calls from 800-305-5112 and any related lines must stop. This is a useful way to end harassment while you build your dispute.
Should I pay the debt Enhanced Recovery Company is calling about?
Do not pay anything based on a call from 800-305-5112 until the debt is validated. Once you confirm the debt is yours, accurate, and still within your state's statute of limitations, you can consider a written pay-for-delete arrangement. Paying an unverified or time-barred debt can restart the clock and lock in a negative mark. Get a free assessment first.
More About Enhanced Recovery Company
Other phone numbers used by Enhanced Recovery Company:
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