Who Called From 800-645-9824?
Short answer: 800-645-9824 is a number used by Sunrise Credit Services (Sunrise Credit), a third-party collection agency based in Farmingdale, NY — collection-inquiries line (farmingdale, ny). They are almost certainly trying to collect a debt, most often telecom debt. You are not required to answer or say anything — and you have the right to demand written proof before you pay a cent.
Whose Number Is 800-645-9824?
The number 800-645-9824 is used by Sunrise Credit Services (collection-inquiries line (farmingdale, ny)), a third-party collection agency in Farmingdale, NY. For the full company profile — ownership, history, and known aliases — see our complete Sunrise Credit Services guide. This page focuses on the calls coming from 800-645-9824 specifically.
About this specific number
- 📞 Number: 800-645-9824 (area code 800, ending in 9824)
- 📍 Line type: Toll-free — resolves to a toll-free line.
- 🏢 Operator: Sunrise Credit Services, a third-party collection agency in Farmingdale, NY.
- 🔢 Related lines: Sunrise Credit Services is documented using 1 number in our directory, so calls may also come from other digits.
800-645-9824 is a toll-free number, which collectors like Sunrise Credit use for high-volume inbound and outbound calling.
Some carriers display 800-645-9824 under a spoofed or neighboring city name. Do not trust the on-screen label — trust the written validation you request from Sunrise Credit Services.
On your caller ID, in voicemails, or in letters, this company can also appear as: Sunrise Credit, Sunrise Credit Services Inc, SCS.
Why Is Sunrise Credit Calling Me From 800-645-9824?
In our directory, 800-645-9824 is tracked as a collection-inquiries line (farmingdale, ny) for Sunrise Credit Services, which typically collects telecom debt, utility debt, consumer accounts. A call from 800-645-9824 usually happens because:
- ✅ An original account (a telecom debt, for example) went unpaid and was charged off by the creditor.
- ✅ The account was placed with Sunrise Credit Services to collect on behalf of the original creditor.
- ✅ Sunrise Credit Services is now dialing you from 800-645-9824 and possibly other lines to reach a resolution.
Calls from 800-645-9824 often come right after a billing cycle closes. Some people report that 800-645-9824 calls once and hangs up, then tries again from a different Sunrise Credit Services line hours later. A single missed call is not proof of a valid debt. When 800-645-9824 shows up on your caller ID, it is worth checking whether the Sunrise Credit Services account also appears on your credit report. A phantom call with no tradeline may signal an unvalidated or misrouted debt. Bottom line — make Sunrise Credit Services prove the telecom debt in writing first.
Important: a phone call — even from a real number like 800-645-9824 — does not prove you owe the debt, that the amount is correct, or that Sunrise Credit Services can legally collect it. That is exactly why your validation rights matter.
What NOT to Say If You Answer 800-645-9824
Anything you say to Sunrise Credit can be used to collect. Protect yourself — avoid these common mistakes on the call.
Don't admit the debt is yours
When 800-645-9824 calls, saying "yes, that's mine" or apologizing can be treated as acknowledging the debt — which may reset the statute of limitations. Neither confirm nor deny until you've seen written validation from Sunrise Credit Services.
Don't agree to a payment on the spot
A single payment to Sunrise Credit Services — even a small "good-faith" one — can restart the clock on an old debt and make it collectable again. Never authorize a payment over a call from 800-645-9824.
Don't give bank or card details
Do not read out your bank account, debit, or credit card number to anyone calling from 800-645-9824. Any legitimate Sunrise Credit Services resolution can be handled in writing after validation.
Don't confirm personal information
Avoid confirming your SSN, date of birth, employer, or address to the 800-645-9824 caller. If it truly is your Sunrise Credit Services account, they should already have what they need and must prove it.
What To Do If 800-645-9824 Keeps Calling
Here are concrete next steps for this specific Sunrise Credit Services line. Work through them in order — each one strengthens your position before you ever discuss the debt.
- 1
Save 800-645-9824 as a contact labeled "Sunrise Credit Services — do not answer" so you can screen future calls with confidence.
- 2
Do not return the call to 800-645-9824 until you have the account details in writing — a call-back can be treated as engagement.
- 3
Ask, in writing, that Sunrise Credit Services identify the original creditor behind the 800-645-9824 calls and the date the debt was opened.
Your Rights When Sunrise Credit Calls From 800-645-9824
The Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) give you real leverage. Here is the debt-validation playbook we use at Crowned Credit.
1. Demand Debt Validation (FDCPA §809)
Within 30 days of first contact, send Sunrise Credit a written debt-validation letter. They must prove the debt is yours, the amount is right, and they have the legal authority to collect — or stop collecting.
2. Dispute With the Bureaus (FCRA §611)
If Sunrise Credit Services reported a tradeline, dispute it with Equifax, Experian, and TransUnion. They have 30 days to investigate; unverifiable items must be corrected or deleted.
3. Log the Calls
Write down every call from 800-645-9824: date, time, and what was said. Repeated calls, calls at odd hours, or threats can be FDCPA violations — and leverage for you.
4. Send a Cease-and-Desist
You can demand in writing that Sunrise Credit Services stop calling you entirely. The calls must stop, even though they may still report or pursue other legal steps.
5. Check the Statute of Limitations
Every state limits how long a collector can sue on a debt. If the debt is time-barred, Sunrise Credit generally cannot win a lawsuit — and a payment could dangerously restart that clock.
6. Know the Anti-Harassment Rules
The FDCPA bars Sunrise Credit from calling before 8am or after 9pm, threatening you, or lying about the debt. Each violation may entitle you to statutory damages.
How Crowned Credit Helps With Calls From 800-645-9824
We investigate the specific Sunrise Credit Services account behind the calls, assert every applicable right, and work it with all three bureaus and the collector directly — no cookie-cutter form letters.
Review & Validate
We pull all three bureau reports, find every error tied to the Sunrise Credit account, and demand full debt validation.
Dispute & Escalate
Hand-packed disputes go to the bureaus and to Sunrise Credit Services. When they fail to investigate properly, we escalate to the CFPB and, where warranted, attorneys.
Track & Build
We monitor the outcome and coach you on rebuilding once inaccurate items are addressed. Results vary by profile.
Or call us directly at 336-310-0090. Results vary based on your individual credit profile.
800-645-9824 — Frequently Asked Questions
Who is calling me from 800-645-9824?
800-645-9824 is a toll-free line associated with Sunrise Credit Services (also seen as Sunrise Credit), a third-party collection agency headquartered in Farmingdale, NY and operating since 1974. The number resolves to a toll-free line. If you received a call from 800-645-9824 — often showing the last four digits 9824 on your screen — it is very likely Sunrise Credit Services attempting to reach you about a debt they say you owe, most often telecom debt, utility debt, consumer accounts.
Is 800-645-9824 a scam number?
Sunrise Credit Services is a real, registered company, and 800-645-9824 is a documented line tied to it. That said, scammers do "spoof" the caller ID of well-known collectors like Sunrise Credit, so the number showing on your screen is not proof of anything. Never give payment or personal information based on a phone call alone. Ask for the caller's name, company, and a written validation notice before you discuss any debt.
Do I have to answer or call back 800-645-9824?
You are not legally required to answer 800-645-9824 or call Sunrise Credit Services back. In fact, it is usually smarter to say nothing on the phone and instead demand everything in writing. Under the FDCPA, once you send a written debt-validation request, Sunrise Credit Services must pause collection until it mails you proof of the debt.
Why is Sunrise Credit Services calling me about telecom debt?
A call from 800-645-9824 usually means an original telecom debt went unpaid and was placed with Sunrise Credit Services, which dials this line to collect on the original creditor's behalf. The account may have aged or changed hands more than once, so demand the full paper trail before you accept the balance as accurate.
Can I stop Sunrise Credit Services from calling 800-645-9824?
Yes. The FDCPA lets you send a written cease-and-desist demand telling Sunrise Credit Services to stop contacting you by phone. They can still report to the bureaus or pursue other legal steps, but the calls from 800-645-9824 and any related lines must stop. This is a useful way to end harassment while you build your dispute.
Should I pay the debt Sunrise Credit Services is calling about?
Do not pay anything based on a call from 800-645-9824 until the debt is validated. Once you confirm the debt is yours, accurate, and still within your state's statute of limitations, you can consider a written pay-for-delete arrangement. Paying an unverified or time-barred debt can restart the clock and lock in a negative mark. Get a free assessment first.
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