Privacy Policy

1. Introduction

Crowned Credit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website getcrownedcredit.com and use our credit repair services.

2. Information We Collect

2.1 Personal Information

We may collect personal identification information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Social Security Number
• Credit report information and financial data
• Billing and payment information

2.2 Usage Information

We automatically collect information about how you access and use our website, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Referring source

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our credit repair services
• Process your enrollment and manage your account
• Analyze your credit reports and prepare disputes
• Communicate with you about your account and our services
• Process payments and transactions
• Improve our services and user experience
• Send marketing and promotional updates (with your consent)
• Comply with legal and regulatory obligations

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• With credit bureaus and creditors when disputing items on your behalf
• With service providers who help us operate our business
• As required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption
• Secure data storage
• Limited access to personal information
• Regular security audits

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

You have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@getcrownedcredit.com or (336) 310-0090.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we discover that we have collected personal information from someone under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

10. Contact Us

If you have questions about this Privacy Policy, contact us: